Leaks & burst pipes
Water escaping from a pipe, tap or fitting? Tell us where it’s coming from and whether the water is still running.
PLUMBING HELP · BANBRIDGE, COUNTY DOWN
A leak, burst pipe or plumbing problem?
Let’s find the right help.
EPHG arranges emergency plumbing call-outs. Tell us what’s happened and your postcode, and we’ll check availability and explain the charges.

START WITH WHAT’S HAPPENING
Describe what you can see. We’ll help identify the service needed for your booking.
Water escaping from a pipe, tap or fitting? Tell us where it’s coming from and whether the water is still running.
Describe any water around the radiator, valves or connecting pipes, and whether your heating is affected.
Tell us which fixtures are affected. An external drain blockage may need a drainage engineer.
Let us know whether you have a cylinder or boiler, if known, so we can help arrange the appropriate engineer.
The first visit may involve diagnosing the fault and making it safe. Completing a repair can depend on access and parts, so further work may be needed.
KNOW WHAT TO EXPECT
From explaining the problem
to arranging the right engineer.
Describe the problem and give us your location and contact details, so we can identify the service you need.
We explain the call-out fee and labour rates. EPHG’s call-out fee is separate from the contractor’s labour charge, with a minimum of one hour’s labour on arrival.
After payment, we send your receipt and terms by text or email. Reply to confirm, then we arrange the engineer within the arrival window agreed for your booking.
BANBRIDGE & NEARBY AREAS
For help in Banbridge or nearby places such as Annaclone, Corbet, Gilford, Loughbrickland and Seapatrick, give us your exact postcode when you call.
We’ll check availability for your location and the problem you describe. The arrival window is agreed for your booking.
INFORMATION WHEN IT HELPS
Start with a guide, or call us if you’d prefer to discuss the problem.
Learn about common sources of water leakage.
Read the guide NO WATERUnderstand possible causes of a loss of supply.
Read the guide LOW PRESSUREExplore common reasons for reduced water pressure.
Read the guideNEED A DIFFERENT SERVICE?
A plumbing call-out may not cover every fault. Tell us if electrics, the boiler or another system is involved.
READY TO SPEAK TO SOMEONE?
Have your postcode and a brief description of the problem ready.